Expecto Patronum! Department 56

Prompt Delivery and Professional Packaging

Through our long-term relationship with UPS, FedEx, DHL and a variety of other world-class carriers, we can offer a variety of shipping options. Our warehouse staff are highly skilled and will pack your goods in accordance to our exact and precise specifications. Your goods will go through an extensive inspection and will be properly secured before they are delivered. We deliver to thousands of customers every day in different countries. This shows that we're committed to becoming the biggest retailer on the internet. We have distribution centers as well as warehouses located in Europe and in the USA.

Please note that orders with more than one item are subject to a processing period that is based to the item.

We will thoroughly inspect all items ordered before shipping. Most orders are delivered within 48 hours. The estimated delivery time is 3 to 7 days.

Returns

We don't manage the stock in our warehouse or factory. Stocks can be changed at any moment. Be aware that it's possible for your order to be out of stock after you have made the order.

Our policy is valid for 30 days. If it's been more than 30 days since you made your purchase and we're unable to offer you a full exchange or refund.

The item must not be in use and must be in the original packaging. It should also remain in the original packaging.